🛡️ The short version
If you buy the Brandkrity 1-Year Digital Marketing Strategy Consultancy and decide within 7 days that it isn't right for you, email us and we will refund the full amount you paid. No forms, no interrogation.
1. Refund window
You may request a full refund of the amount paid within 7 calendar days of your purchase date. Requests received after the 7th day are outside the refund window and the purchase is non-refundable.
2. How to request a refund
- Email support@brandkrity.com from the email address you used at checkout.
- Include your order or invoice number (it is in your payment confirmation email) and, if you wish, a line on what didn't work for you — helpful for us, but never a condition of the refund.
- We acknowledge your request on the same working day it is received.
You may also reach us on WhatsApp at +91 82508 82799 or by phone, though email gives us a written record and is the fastest route to processing.
3. How refunds are processed
Approved refunds are returned to your original payment method — the same card, UPI account, netbanking account or wallet used for the purchase. We cannot refund to a different method or account.
Once we initiate the refund, it typically reflects in your account within 7 to 10 business days. The exact timing depends on your bank or card issuer and is outside our control.
4. Cancellation
The 1-Year Digital Marketing Strategy Consultancy is a one-time purchase, not a subscription. There is no recurring payment, so there is nothing to cancel and you will never be billed again for it.
You may stop using the service at any time. Stopping use after the 7-day window does not entitle you to a refund.
5. What happens to bonuses
If you have already received any of the included bonuses — the website or funnel audit, the 30-day content calendar, or the Meta Ads account review — your refund is not reduced or withheld on that basis. Those materials remain for your own business use and may not be resold or redistributed.
6. Exceptions
- Requests made after the 7-day window.
- Purchases where the account has been terminated for abusive conduct, unlawful use, or a material breach of our Terms & Conditions.
- Resale or redistribution of our deliverables, which voids eligibility.
7. Failed or duplicate payments
If you were charged more than once for the same purchase, or money left your account for a payment that did not complete, contact us straight away at support@brandkrity.com. Duplicate and failed-payment charges are returned in full regardless of the 7-day window.
8. Contact
Brandkrity
Ichlabad - 2, PO: Shripally, Dist.: Purba Bardhaman, West Bengal - 713103, India
Email: support@brandkrity.com · Phone: +91 82508 82799
See also our Contact page, Terms & Conditions and Privacy Policy.